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Customers with special mobility needs have priority parking outside Page's Park station. Two of the railway's coaches can be adapted, so that passengers in wheelchairs can travel in comfort, accompanied by the rest of their party.

Wheelchairs are accommodated on our trains in special seating bays, alongside other members of their party and members of the public. Wheelchair uses pay the normal price, but one carer travels free. Space is limited, and there may be operational reasons for wheelchair accommodation not being available on certain trains, so advance booking is strongly advised to avoid disappointment. Book online, or if you have any questions, you can contact us using the booking/tickets option of our contact us form.

There is ramp access to most facilities, including dedicated toilets in the buffet building and main building at Page's Park station, and into the wheelchair area on the trains. 

For customers with impaired sight, all of our leaflets, together with prints of website pages, are available in large print, on request in advance. Our volunteer staff are also willing to read out or write down information, and this may also be helpful for those with impaired hearing.

For customers with very small children, there are baby changing facilities in the disabled toilet at Page's Park station and in the ladies' toilets at Stonehenge Works station.

There are also high chairs available in the buffet itself, and the Guard will look after buggies while you are on the train, subject to available space.

Well-behaved dogs are welcome on our trains, as well as assistance dogs, and they travel free of charge. A bowl of water is usually available for our four-legged customers at both ends of the line.

If you or a member of your party has special needs, please let us know in advance what extra help you would like us to provide, and make your presence known on arrival.

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